Quality management at RMC is based on customer-centricity, management and leadership, processes, employee engagement, continuous improvement and relationship management. These focus points guide how RMC operates with customers and other stakeholders. Moreover, as stated in the ISO 9001:2015 standard, risk management is essential in not only quality management, but across the company’s entire management system.

Fulfilling – and, at best, exceeding – customer expectations in projects is crucial for business. Success is enabled by good management and committed personnel. RMC taps into seasoned experts as well as new modes of thinking. To maintain a high level of quality, we develop and standardise processes.

Our environmental management system is a set of processes and practices that systematically improve the management and outcome of environmental protection at RMC. The ISO 14001 system helps us to further accelerate our environmental protection measures. Energy-efficient solutions are at the core of modern shipbuilding and crucial to operating a ship. Our customers expect new ships to be environmentally friendly, energy efficient and equipped with the latest, high-performance technology.

RMC wants to be a forerunner in using and creating increasingly environmentally friendly technology. Decreasing the size of our product’s environmental impact is important to us. We strive to use advanced, fuel-efficient concepts, and each ship that we build, or service, is more eco-efficient than its predecessor. Furthermore, we want to take energy-efficient and environmentally friendly solutions forward and emphasise eco-efficiency throughout the value chain.

For example, the new Wasaline ferry, built by RMC for Kvarken Link, is thus far the most environmentally friendly vessel in its class. It is the first RoPax ferry in the world with a Clean Design class mark. The vessel’s primary fuel is liquefied natural gas (LNG). In addition, the new ferry can use locally produced biogas, and batteries supply power for propulsion during entry and exit to and from ports.

RMC uses the ISO 45001 system to promote the health and safety of employees, reduce workplace risks and create healthier, safer working conditions. The standard emphasises:

• the commitment of top management
• employee engagement
• risk management and tapping into opportunities for improvement
• integrating health and safety into the organisation’s business processes

Everyone has the right to a healthy and safe workplace. Occupational safety concerns not only people but also the environment and the premises. It is important that we can all work peacefully in a safe environment.

Occupational safety is a prerequisite for preventing accidents and safeguarding and maintaining the personnel’s ability to work. Anticipation and risk management are essential to occupational safety. Ensuring safe premises, safe equipment and a safe environment is a joint effort.

RMC’s safety practices include safety walks, risk assessments and reporting of safety observations and near-miss events. These procedures allow us to further improve working conditions and eliminate or reduce risks. For example, in order to prevent accidents and close calls from the start, it is essential that new employees are introduced to the characteristics of the shipyard environment. RMC’s management team receive regular reports on occupational health and safety. Moreover, we organise trainings for personnel who need a hot work permit, an occupational safety card or education in first aid skills.

What is it?

Through our dedicated Whistleblowing Channel, a suspicion of an illegal or unethical act, a violation of company laws or other potential types of misconduct may be reported confidentially.

 

Why is it needed?

The Whistleblowing Channel is a tool for maintaining ethical principles and trust.

We expect every member of our staff to follow our ethical principles and the laws that govern our organisation in their daily work. If an employee or a person otherwise in contact with our organisation suspects there to be an ethical or law-related violation occuring, they can report it through the Whistleblowing Channel.

 

What it consists of?

Both our employees and anyone associated with our organisation can use our dedicated Whistleblowing Channel to report anonymously, for example, the following kinds of violations or suspicions of wrongdoing:

• Bribery, corruption and money laundering
• The ‘grey’ economy
• Unlawful conduct or unfair competition
• Violation of environmental and occupational safety legislation
• Violation of applicable data protection laws
• Violation of product, food and pharmaceutical safety legislation
• Interference with the right of workers to organise
• Unilateral weakening of work tasks
• Violations of other laws or our ethical principles.

Reports must be made in good faith. The channel is not meant for giving customer or supplier feedback dealing with invoicing or terms of contract, for example, and these types of feedback will not be investigated. Deliberate false reports are prohibited and may result in legal action being initiated.

 

Who is it for?

This Whistleblowing Channel is designed for both our employees and all stakeholders of our organisation.

 

How?

Anyone can report anonymously through the Whistleblowing Channel. The channel is provided by an external service provider to ensure its confidentiality. The system is both encrypted, and password protected.

After submitting the notification, the whistleblower will receive an anonymous username and password with which they can log in to the service and communicate with whistleblowing notification handlers.

The notices sent via the service are only readable by the specified persons. All notifications will be treated confidentially.